What is Aspirion?

For over two decades, Aspirion has delivered market-leading revenue cycle services. We specialize in collecting challenging payments from third-party payers, focusing on complex denials, aged accounts receivables, motor vehicle accident, workers’ compensation, Veterans Affairs, and out-of-state Medicaid.

At the core of our success is our highly valued team of over 1,400 teammates as reflected in one of our core guiding principles, “Our teammates are the foundation of our success.” United by a shared commitment to client excellence, we focus on achieving outstanding outcomes for our clients, aiming to consistently provide the highest revenue yield in the shortest possible time. 

We are committed to creating a results-oriented work environment that is both challenging and rewarding, fostering flexibility, and encouraging personal and professional growth. Joining Aspirion means becoming a part of an industry leading team, where you will have the opportunity to engage with innovative technology, collaborate with a diverse and talented team, and contribute to the success of our hospital and health system partners. Aspirion maintains a strong partnership with Linden Capital Partners, serving as our trusted private equity sponsor.

What do we need?

We are seeking an engaged and driven Follow-Up Representative. As a Follow-Up Representative, you will contribute to our fast-paced, collaborative environment and will bring your expertise to deliver exceptional billing services for our clients. The ideal candidate will have strong technical skills, excellent communication and healthcare experience in a hospital and a professional billing or coding environment. 

What will you provide?

• Communicate with insurance companies and adjustors daily
• Majority of communications are via phone calls to the insurance companies
• Document details of claim or appeal status into EHR
• Analyze A/R (Accounts Receivable) report to follow up on unpaid claims
• Interpret explanation of benefits (EOB) for claims resolution or status
• Resubmit required documentation to insurance companies
• Compile all information and documents needed to escalate claim for resolution
• Maintain productivity standards
• Perform other duties as assigned by Direct Report 

Requirements

• Prior excel processing, spreadsheet and internet software experience including proficiency with MS Excel and MS Word
• Excellent written and verbal communication skills
• Healthcare industry knowledge
• Demonstrated attention to detail through account notation
• Ability to interpret claims data in internal billing software and diverse EHR’s 

Education and Experience

• Minimum one year healthcare billing or denials experience
• High School Diploma or equivalent combination of education and experience
• Previous Work from Home experience 

Benefits

At Aspirion we invest in our employees by offering unlimited opportunities for advancement, a full benefits package, including health, dental, vision and life insurance upon hire, matching 401k, competitive salaries, and incentive programs.

The US base pay range for this position starts at $15.00 hourly. Individual pay is determined by a number of factors including, but not limited to, job-related skills, experience, education, training, licensure or certifications obtained. Market, location and organizational factors are also considered. In addition to base salary, a competitive benefits package is offered.  

AAP/EEO Statement

Equal Opportunity Employer/Drug-Free Workplace: Aspirion is an Equal Employment Opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, sex, pregnancy, religion, national origin, ancestry, medical condition, marital status, gender identity citizenship status, veteran status, disability, or veteran status. Aspirion has a Drug-Free Workplace Policy in effect that is strictly adhered to.