For over two decades, Aspirion has delivered market-leading revenue cycle services. We specialize in collecting challenging payments from third-party payers, focusing on complex denials, aged accounts receivables, motor vehicle accident, workers’ compensation, Veterans Affairs, and out-of-state Medicaid.

At the core of our success is our highly valued team of over 1,400 teammates as reflected in one of our core guiding principles, “Our teammates are the foundation of our success.” United by a shared commitment to client excellence, we focus on achieving outstanding outcomes for our clients, aiming to consistently provide the highest revenue yield in the shortest possible time. 

We are committed to creating a results-oriented work environment that is both challenging and rewarding, fostering flexibility, and encouraging personal and professional growth. Joining Aspirion means becoming a part of an industry leading team, where you will have the opportunity to engage with innovative technology, collaborate with a diverse and talented team, and contribute to the success of our hospital and health system partners. Aspirion maintains a strong partnership with Linden Capital Partners, serving as our trusted private equity sponsor.

SUMMARY

Your core responsibility is to enable the seamless transition of new Compass platform capabilities to our operations teammates. You will collaborate with Aspirion internal teams to define and execute processes that maximize speed of adoption and minimize business operation impact.

DUTIES AND RESPONSIBILIITES

• Define and maintain a product adoption process to ensure new capabilities are communicated, trained, and adopted across the Aspirion operations team. Specifically, you will:
• Collaborate with Product Managers to define a repeatable user acceptance testing (UAT) process for product releases.
• Author and distribute communications such as upcoming release announcements, release notes, and post-release known issues.
• Triage production supports issues in collaboration with other Aspirion groups.
• Contribute to business testing of product features.
• Focus on achieving Aspirion goals, while remaining adaptable to the approach taken.
• Demonstrate the humility to acknowledge you do not have all the answers and are willing to ask for help to achieve the Aspirion mission.
• Conduct yourself with integrity because it is the right thing to do, not just because it is policy.
• Solve problems that do not have a clear “book answer” through creative thinking and problem solving.
• Share and maintain a “team-first” culture.
• Challenge the status quo, while respecting those prior decisions may have merit – even if you do not initially understand why.
• Control yourself under stressful circumstances and in the face of challenging project timelines.
• Superior written and verbal ability to create and deliver communications that are clear, concise, and timely.

 EDUCATION AND EXPERIENCE QUALIFICATIONS

• Minimal 4 years of experience interacting with end users of mission critical, Enterprise software applications required.
• Minimal 2 years of experience partnering with distributed product development teams required.
• Healthcare RCM services experience (or comparable industries involving complex ecosystems and products supporting multiple stakeholders) strongly preferred.

At Aspirion we invest in our employees by offering unlimited opportunities for advancement, a full benefits package, including health, dental, vision and life insurance upon hire, matching 401k, competitive salaries, and incentive programs.  The US base pay is determined by a number of factors including, but not limited to, job-related skills, experience, education, training, licensure or certifications obtained.  Market, location and organizational factors are also considered. 

Must reside in the United States within one of the states listed below:  

Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Iowa, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maine, Maryland, Michigan, Minnesota, Missouri, Mississippi, Montana, North Carolina, Nebraska, New Hampshire, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Virginia, Wisconsin, West Virginia, and Wyoming.  

AAP/EEO Statement

Equal Opportunity Employer/Drug-Free Workplace: Aspirion is an Equal Employment Opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, sex, pregnancy, religion, national origin, ancestry, medical condition, marital status, gender identity citizenship status, veteran status, disability, or veteran status. Aspirion has a Drug-Free Workplace Policy in effect that is strictly adhered to.